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FAQs

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David H Rivenburgh Agency Inc FAQs

In Business Since 1967 | Licensed Agents and Brokers | 24-Hour Service Completion

In Business Since 1967
Licensed Agents and Brokers
24-Hour Service Completion

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David H Rivenburgh Agency Inc FAQ

Have an insurance-related question? We have the answer. Check out these FAQs and give us a call today for more information!
September 11,2001

Never Forget those who made the ultimate sacrifice so that many more lives could be saved.  


ELECTRIC ASSIST BICYCLES:
Have you purchased an electric assist bicycle?   You should contact us to discuss where and if you have coverage.


COVID 19
During this trying time we are still here for you.  We are at the office answering the phone and your questions.  The only difference is that we do not have public access.  We can take payments via the phone or you can drop them in our drop box and we will either mail you a receipt, put it in your file or you can wait for it outside.  We are doing everything we can to keep life as normal as possible on our side.  Do not hesitate to call with any questions and REMEMBER  the insurance companies are working with you if you can not make your payments and we are here to help you facilitate that issue.
Please keep you and your family well and safe. 
  • Have You Considered an Umbrella?

    An umbrella is excess coverage over your underlying insurance coverage. Contact us to explain the coverage and how it works. You will be surprised the cost is one of the cheapest policies you will have, and you will be thankful you have it when you need it.

  • Ride Sharing

    If you are thinking of using your personal auto for ride-sharing, i.e. Uber or Lyft, make sure you contact us. Remember your personal auto policy is meant for your personal use and not for transporting passengers for a fee. 


    Since this is a fairly new venture for our area each insurance company is handling it a little differently so we need to contact your carrier to make sure you have or can get coverage. Most importantly make sure you understand exactly what coverage the ride-sharing company is giving you, never mind what they're not giving you.

  • Exposures

    Insurance is meant to protect and cover you and your property. It is up to you as the insured to make sure that you have told the company or agent everything that pertains to the policy. If you have not exposed all of the information you may not have the correct coverage or policy, therefore, you may not have coverage when you think you should. Here are a few things to think about!


    1. Do I ever rent out my house or any buildings on my property?

    2. Have I turned the deed over to my children and I have lifetime residency?

    3. Have I made any substantial changes to my property?

    4. Have I installed a wood stove or any auxiliary heating service?

    5. Have I installed a pool or a trampoline?

    6. Do I use my auto for business?

    7. Are there any young drivers I have not told the company about?

    8. Am I using the auto for ride-sharing?


    Remember it is always best to call us and make sure that you are covered for what you have or what you are doing.

  • Is Your Travel Trailer Covered Properly?

    If you have a travel trailer and it is parked permanently at a campground call us to make sure you have all the coverages you need.

  • Is My Home Covered If I Rent it Out?

    More and more people are renting out rooms in their homes, their homes or other structures on their property on HNCs (home-sharing network companies) for example Airbnb and HomeAway.


    If you are doing this or considering to do this please contact your agent ASAP to make sure you have the proper coverage.

  • Are You Covered If You Have Solar Panels?

     If you have purchased solar panels and put them on the roof or the ground you need to let your insurance agent know to make sure you are properly covered.

  • What Does My Umbrella or Excess Coverage Cover?

    If you have an umbrella or excess coverage make sure you contact your agent on a regular basis to review coverage and understand what is covered and what is not. 


    It is important to review what exposures you have to make sure that all underlying coverage is correct.

  • Does Your Insurance Cover You When You Rent That Motor Home?

    Make sure to contact your insurance agent, some auto policies do and some do not. Make sure before you hit the road on your vacation.

  • Do You Have the Right Coverage for Your Summer Toys?

    Remember you don't have to have liability insurance for your boat, but for a few dollars a day you can have peace of mind when enjoying the summer with family and friends.


    Your camper is only covered under your auto policy for liability when it is attached to the auto. Remember you have to purchase physical damage coverage.


    An easy rule of thumb is your homeowners does not cover anything that can have its own insurance. So remember the boat, ATV, jetski, motorcycle, and snowmobile is not covered in the garage under your homeowners when there is a fire.


    Give us a call to make sure you do not have a gap in your coverage.

  • Am I Covered When I Rent a Car?

    If you have a New York state auto policy there is no need to purchase coverage through the rental company.


    If you do not have a New York state auto policy you may want to purchase coverage through the rental agency or check if your credit card provides coverage.


    Remember that your rental coverage is only for the United States and you are not covered in Canada or outside the US. Coverage is only afforded for 30 days on day 31 you have no coverage.


    To make sure you understand completely always contact your insurance agent.

  • Are You Covered If Your Dog Bites Someone?

    Make sure to check with your agent if you are covered if your dog bites someone. Each homeowner's company has its own unacceptable dog list and you need to make sure your dog's breed is not on it. This includes mixed breeds.

  • Are My Snowmobile and ATV Covered?

    Remember that coverage is not afforded under your homeowners policy. You should get a separate policy for liability and physical damage (optional).


    Also when riding on state trails you must have proof of liability coverage for the vehicle you are riding.

  • Am I Covered for the Correct Value on My Home?

    Call your current Insurance Agent and do an updated Replacement Value Costimator.

  • Is My Boat Covered Under My Homeowners Insurance?

    A typical homeowner affords limited coverage for boats. Contact your current insurance agent to see if your particular boat is covered.

  • What Does No-Fault Mean?

    In New York, your medical bills, as well as your passengers, are paid under your Personal Injury Protection Coverage whether the accident is your fault or not.

  • When is an Accident Chargeable?

    When Personal Injury or over $2000 in damages are incurred.

  • Do I Have to Tell My Homeowners Company That I Have a Wood Stove?

    It is advised, as some carriers have a surcharge and clause for woodstoves in the home.



  • Does the Defensive Driving Course Save 10% Off My Whole Premium?

    Defensive Driving Course saves off your Bodily Injury, Property Damage, PIP, and Collision.

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